A break in is scary in any situation but can be made more unnerving if the remotes for your automatic gates have been stolen, and your secure gate system is now in the hands of someone else.

What do I do if my gate’s remote controls are stolen?

Rest assured that your system can be reset – just like when you change your locks and get new keys. The earlier this is done, the better. And it’s a simple fix. You don’t even need to buy all new remotes or replace the system.

The process of resetting gate remotes:

• We occasionally receive phone calls from clients requesting a new remote gate opener, only to discover they are seeking these due to theft of their original remotes.
• If theft occurs:
  • Delete all remotes from the system.
  • Re-program the remainder of your remotes.
• This will provide you and your family peace of mind in knowing any missing remotes will no longer be able to operate the gate.

Contact Brisbane Automatic Gate Systems

We understand that automatic gates provide a sense of security within the household, and the appropriate steps need to be taken if your remote gate opener is stolen and this security is breached.

If you find yourself in this situation, please do not hesitate to call our office on 3286 8111 and our friendly staff can help to guide you and your family back to safe, secure living.

Frequently Asked Questions

Can you open an electric gate without the remote?

Yes, by using the manual override key on the motor housing. Insert the key into the release lock, turn it to disengage the motor, and slide or swing the gate open by hand.

Can I open my electric gate with my phone?

You can, but it depends on your gate system. If you’re not sure if your gate can be paired to your phone, ask us and we’ll be able to check.

Are all gate remotes the same?

No. They may operate on similar radio frequencies, but different brands may have different codes and mechanisms. If your remote needs replacing, get in touch with us so we can tell you which will be compatible with your gate system.

How do you pair a remote fob to an automatic gate?

Pairing a new remote fob to an automatic gate is designed to be a DIY-friendly process. Most modern systems use either a direct ‘Learn’ button method or let you clone an existing working remote, taking only a few minutes to complete.