“Hello Julie and Warren, I just wanted to let you know it is now almost two weeks and we have been trouble free with the gates since Theo came out. I haven’t been game to call you sooner but I feel now we have finally solved the problem, Theo was determined not to leave until he rectified the problem and it seems he has. The exit gate has been opening and closing so much easier since Theo made the adjustments and he programmed them to open and close at 6am and 6pm weekdays so hopefully this will take the pressure of the work load they have to contend with everyday. I would like to thank you all very much as I know it has been an ordeal for us all but you have responded to my every call and have shown much consideration to me throughout these past four months. The technicians have always been very professional and I would like to thank them as well. Kindest Regards Cathy”