All of the products we sell are covered by a manufacturer’s warranty, which varies from product to product. Manufacturer’s warranties are usually at least one year, and some go up to three years. The warranty period begins on the date posted on your invoice.
Brisbane Automatic Gate Systems Warranty
Brisbane Automatic Gate Systems offers a warranty that is activated once you complete the warranty registration card and as long as you abide by all of the conditions of the warranty. In general, to comply with our warranty, you must perform ongoing maintenance on your automated gate equipment and have an approved installation.
Our warranty covers any fault or defect in the manufacture of a product or part as well as any installation error by our installation technicians. The warranty does not cover:
- Work done by the home or business owner;
- Work performed by another company or crew;
- Misuse or abuse of equipment;
- Equipment damage caused by forces of nature;
- Equipment damage due to power surges or “dirty power”.
Brisbane Automatic Gate Systems endeavours to make the return process as easy as possible for our customers. If you have a faulty product or part, contact our service centre via email or call us on 07 3286 8111 for information on how to proceed with your return.